Violence Against Shopworkers To Become A Criminal Offence

Assaulting a shopworker will be a separate criminal offence in England and Wales as part of the government’s clampdown on the surge in shoplifting.

The move to create the new offence follows longstanding campaigning on this issue from Matt Vickers MP, and some of the biggest retailers, calling for more action to better protect their staff.

Perpetrators could be sent to prison for up to six months, receive an unlimited fine and be banned from going back to the shop where they committed their crimes, with Criminal Behaviour Orders barring them visiting specific premises. Breaching an order is also a criminal offence and carries a five-year maximum prison sentence. For the most serious cases of assault, such as causing grievous bodily harm with intent, offenders could face a life sentence.

Sharon White, Chairman of the John Lewis Partnership, said: “We’ve long called for violence towards retail workers to be recognised as a standalone offence so welcome this announcement, which sends a clear message that abuse will never be tolerated. It will help deter acts of aggression, and allow police to drive prosecutions should instances escalate.”

The news has been welcomed by Retail Trust’s ceo Chris Brook-Carter, who commented: “Retail Trust has been calling for Government to make assaults on shop workers a standalone criminal offence for some time (like it is in Scotland). Our data shows almost half of retail workers feel unsafe at work, with 90% having experienced physical or verbal abuse from customers. Shockingly, 41% of retail workers say this happens weekly, which is up from 34% previously, so today’s news is certainly a step in the right direction.”

Retail Trust’s purpose is to provide hope, health and happiness for everyone in retail. So, are the new steps enough? According to Chris, the simple answer is, on its own, probably not, “which is why there needs to be a cross industry and society push to face into this worrying trend. We still encourage retail workers experiencing abuse to report it to their managers. Retailers themselves need to ensure they have the right support for their colleagues and systems and policies in place to record and report to the police. And our police forces must prioritise dealing with these crimes.”

MORE NEWS
4
 
After the success of the Kaweco DIY Sport in 2024, Kaweco has come up with a brand-new limited edition DIY Sport pen for 2025 in emerald....
1
 
Modella Capital is exploring a restructuring of the crafts retailer that it bought seven months ago....
3
 
Visitors to the Pentel stand at this May’s London Stationery Show will be treated to an ever-expanding range of products to help stationery fans explore and express their creativity, including a revolutionary new rollerball....
2
 
Manufacturer of paper stationery recognised for its Rhino tinted paper which aids in learning for individuals with dyslexia and Rhino flexiback notebook....
1
 
After five years away, Makers Cabinet is thrilled to return to London Stationery Show, showcasing its refined and expanded range of premium, beautifully engineered stationery tools....
Stationery Awards
 
Enter the retail categories of the 2025 Stationery Awards for your chance to shine at this year’s Award ceremony at London Stationery Show. Suppliers, sales reps and agents can also nominate their favourite retailers....
Get the latest news sent to your inbox
Subscribe to our daily newsletter

The list doesn't exist! Make sure you have imported the list on the 'Manage List Forms' page.